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FAQs

General Questions

Are you manufacturer? Do you have Factory?

Yes, we are a professional CNC Cutting Tools manufacturer in China, established in 2006. We have up to three solely invested state-of-the-art production planets and move to our third new company on 4th October 2025, which includes separate R&D, production, passivation, inspection, packaging and executive departments with a total area excessed 30000 square meters, the new global headquarter address was No. 8 Shenjiang Road, Xixiashu Town, Changzhou City, Jiangsu Province, China; we sincerely welcome you to visit our company onsite.

What raw materials do you use?

As a quality-oriented manufacturer, we always prioritize our product’s performance. Carbide tools were our strength; to achieve the high stability and hardness tools, we set the strategic cooperation partnership with the world-leading raw materials supplier Kennametal, Guehirng, Sandvik, ISCAR, and GESAC for the bar stocks supply, enabling us to improve the product hardness, increases wear resistance, strengthens compressive strength and achieves better chemical stability, which could lead to extend machining life and increase stability.

What coating technology do you use?

We have also established a stable strategic cooperation relationship with the world-renowned brand Oerlikon Balzers for the coating technology applied, which could help meet customer needs for precision machining in a variety of scenarios while enhancing product life.

We offer several coating options for our clients to choose from based on their needs;

PVD: TiN, TiAIN, AITiN, CrN, DLC, etc.

(Low temperature, thin layer, strong adhesion, suitable for precision tools)

CVD: TiC、TiCN、Al2O3、ZrN etc

(High temperature, thick layer, suitable for roughing tools)

  • The hardness can reach HV3000+, which can effectively resist abrasive wear, making the tool more durable and extending its life by 2-10 times.
  • Increased oxidation resistance and heat insulation ability, strong stability under high temperature (up to 900~1100℃).
  • Increased surface smoothness can effectively reduce friction with the workpiece.
  • It has good chip removal, which helps to prevent sticking and jamming of chips, making machining smoother and more stable.
What equipments do you use?

In order to support our high-precision manufacturing capabilities, we are constantly introducing and upgrading our existing production equipment, which includes more than 50 sets of 5-axis and 6-axis machines, cylindrical grinding equipment, and specialised passivation and inspection equipment from the world’s top CNC machine tool manufacturers.

WALTER 5-axis series

WALTER Helitronic Power, Vision, Micro

Rollomatic 5-axis series from Switzerland

Rollomatic ShapeSmart NP5, NP50, 530XW

ANCA 5-axis and 6-axis series from Australia

ANCA MX5 Linear, MX7 Linear, MX7 Ultra

American HAAS series: VF 2SS (R&D equipment)

Zoller series: Genius 3 (testing equipment)

Parlec series: 1550 (testing equipment)

Mitutoyo Series: Laser Detectors

Two-Dimensional Tester

Tool microscope magnifier 200x & 500x

How could you guarantee your products quality?

Our Quality Assurance Department will scrutinize each tool—more than 31 detailed procedures for each product—to avoid mistakes.

The whole inspection process will be broken into 8 categories:

Raw materials Inspection → Green Compact Inspection → Heat Treatment Inspection → Machining Process Inspection → Cutting Edge Inspection → Coating → Finished Products Inspection → Performance Testing → Pre-packaging → Outgoing Quality Inspection (Sample review, ERP audit data)

Did you accept OEM and customzied design?

Yes, we do. Our strength was non-standard customized product design. Send us your specifications and CAD graph, or you can just tell us what materials are being processed and their application scenarios, and we will make recommendations based on our experience.

Our R&D department has extensive experience in OEM, ODM, and OBM, which allows us to tailor each client’s unique demands and requirements.

Shipment Questions

Did you offer free sample?

I am sorry that we did not offer a free sample. We could provide a discount if you have finalized the formal regular order or have a good quantity. Thanks for your understanding and cooperation!

How do you transport my goods?

Your order will be delivered via any one of four international logistic enterprises: FedEx, UPS, DHL, or EMS. We have cooperated with them for more than 10 years, so we will maximize efficiency and smooth customs clearance procedures to deliver your parcel as quickly as possible.

Can you send products to our forwarder in China?

Sure, of course no problem, just send us your forwarder address, and we are hlad to send your order to them, to maximize the efficiency.

How about the delivery time?

We will arrange the production as soon as you make the payment and confirm the details. Standard products in stock will be shipped within 1-3 days; out-of-stock products will be sent out within 3-7 days due to more sales; and non-standard customized products will be sent out within 14 days. For the specific time, please contact us for more details.

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